Why Shop With Us?
Health Care At Your Doorstep.
We know that there are many options to choose from when purchasing your medical supplies and equipment online, so we take pride in providing you with an exceptional experience throughout your shopping process. Our goal is to provide you with quality products, exceptional service, and fast shipments so that you can enjoy healthcare at your doorstep, whether it be Business or Residential.
Our promise to you.
At Performance Excellence we work hard to provide you with the best products at the best prices everyday of the year. Our online ordering system allows you to easily select your desired products and proceed to make payment. Once payment has been processed, you can rest assured that your orders will be delivered as promised. Should you ever require any assistance, you are able to reach us directly via phone, email, or through our online chat option for prompt assistance regarding your concerns.
Performance Excellence’s main priority is equipping you with the proper medical supplies and equipment without difficulty or delay. We ensure prompt & reliable delivery of quality products directly to your doorstep.
The last thing that we want you to have to worry about is being discharged from your medical facility, and having to figure out how you will be able to continue receiving the comprehensive care you require. Performance Excellence is committed to making your healthcare needs OUR PRIORITY. Our services ensure that our patient’s items are delivered within 24 hours of receiving their prescription.
SHOPPING MADE EASY
Our store offers a wide range of products to help support your personal medical needs. If you create an account on our website, you will have immediate access to one-time billing, payment, and shipping information entry which prevents you from having to constantly re-enter this information every time you make an order request. Enjoy quick and easy access to your past and current orders without having to search for the same products again.
How do i place an order?
1. Add items to your cart.
Simply add items to your cart by clicking the “add to cart” button under each product. Once you are finished shopping, select the “checkout” button in your shopping cart. Please review your shopping cart to ensure that your order is correct.
2. Account log-in page.
After selecting the “checkout” button, you will be re-directed to the “Account Log-In” page. Please Log-In if you are a returning customer, or Register for an account if you are a new customer and desire quick access to past and current orders.
3. Enter your shipping and billing information.
Once you are logged in, please enter your shipping and billing information. The billing address should match the address listed with your credit card company. Should you need to change your billing or shipping address, you may modify it by clicking the “change the address” button on the billing screen.
4. Select your preferred shipping method.
The shipping choices offered are through UPS and FedEx. Most orders are processed within 24 hours, and will arrive to you within 5-10 business days. Should you require expedited shipping, please contact us at 1-800-890-5777, to ensure that your items can be shipped immediately. Please note that the weekends and holidays are not included in the delivery estimate.
5. Select your payment option.
This is the final step in completing your order request. Please click on the payment option preferred. Your credit card will be charged immediately after your order is submitted. If you need to make any changes to your order, please contact us as soon as possible. Most orders are processed on the same or next day business day after the order is received.
6. Review and submit your order.
The final page will summarize all of the information provided. If everything looks correct, simply click the “submit” button. An email will be sent to you automatically with confirmation of your order details. Thank you for shopping with Performance Excellence!
What are my payment options?
Our knowledgeable staff will research your insurance coverage to maximize your benefits for your products and supplies. Performance Excellence is a direct biller with Medicare, Medicaid (in most states), and many other insurance providers. We will verify your eligibility and obtain all necessary documentation to ensure compliance with your insurance carrier’s guidelines. We’ll take the time to answer any questions you may have about insurance reimbursement and which products are covered by your benefit plan.
In order for medical equipment or supplies to be covered by your insurance plan, it must be ordered by a physician. To find out if the equipment or supplies you need is covered under your insurance plan, please give our office a call at 1-800-890-5777 and our customer service staff will gladly assist you with all of your insurance related questions. We strive to make ordering your medical supplies easy, and we look forward to assisting you!
For your convenience, you may easily order your products and supplies using a Credit or Debit card/or PayPal account securely at checkout for items that do not require a physicians prescription.